The keys to a nanny's success in the workplace all revolve around attitude. The "secret sauce" all successful professional nannies bring to their workplace includes the following attitudes:
"Yes I Can!"
The default response to any reasonable (and legal :-) ) request by your family should be a cheerful yes. A "yes" buys you time, enables you to consider other options, and builds a positive relationship with your employer. "Yes I can" is the furthest response away from a "That's not my job" response, even if the request isn't your job. On a windy day when your employer asks you to pull in the empty trash cans from the curb, or when your mom boss asks you to take care of the towels in the dryer on her way out to work, "yes" is the best attitude.
"Always say "yes" to the present moment. What could be more futile, more insane, than to create inner resistance to what already is what could be more insane than to oppose life itself, which is now and always now? Surrender to what is. Say "yes" to life — and see how life suddenly starts working for you rather than against you." Eckhart Tolle
No, Downtown Abbey is not what is expected; however, an attitude of helpfulness and nurturing is a reasonable expectation. A nanny is there to assist the family and make their life easier. Cheerful service is an attitude highly valued in a nanny.
A nanny with a nurturing attitude supports and encourages the children and the family as a whole. Ideally you play an important supportative role in the family, helping them to raise their children.
The best nannies teach, not simply do. A nanny can teach the children to clean up after themselves, to dress themselves, to prepare simple meals, to communicate respectfully and in short teach the children the skills needed to be successful adults.
“It is not what you do for your children, but what you have taught them to do for themselves that will make them successful human beings.” Ann Landers
A patient attitude is a necessary attribute of all good child carers. Children are constantly learning, and they may not acquire a skill on their first try. Helping a child to learn appropriate social skills requires patience. Children will learn how to push a caregivers buttons, and responding with patience and guidance will help the child learn healthy boundaries.